
In large organisations, failure to achieve planned benefits from change initiatives remains common. The reasons for failure are many. In general, the question is one of the difficulty of managing highly complex programmes, portfolios or projects rather than lack of performance of technology. In considering the reasons for failure to achieve benefits the following are often prominent:
The solution to these problems lies in the introduction of a framework of proactive management of change where the spotlight is continually focused on the planned beneficial outcomes – Benefits Management.